A price adjustment will be charged if a service of greater value is exchanged in lieu of the original gift service.
For your convenience, Afterglow Day Spa accepts Visa & MasterCard.
Booking Your Appointment
Our peak hours are afternoons, weekends (especially Saturdays) and holidays. If would like to schedule any appointment within these times, we encourage you to book as far in advance as possible. If you are flexible and can make a mid-week appointment, we are more likely to be able to accommodate you on shorter notice. Please mention at the time of making your reservation if you will be using a gift certificate so we can retrieve the paperwork prior to your arrival and advise you of any policy that may affect its use.
Arriving For Your Appointment
We ask that you arrive 10- 15 minutes prior to your scheduled appointment, so that we may gather all necessary pre-service information and for you to enjoy our relaxation room. In addition, this allows us to provide you with the best service by maximizing the time you receive for your full Afterglow Experience
Cancellations/Lateness Policy
We understand that everyone has things that come up - work, kids, or emergencies.
Many people do not understand, though, that when we make appointments with you, it is not one-way - our staff is waiting to meet with you as much as you are with them. There are many times that other people want the same times or appointments as you, and we cannot accommodate them due to our prior commitment (to you).
We ask that all appointments be reserved with a major credit car, or gift certificate. Because we want to provide each of our clients with a tranquil experience from the moment they schedule their appointment, we are more than willing to cancel or reschedule you appointment at no charge the first time. We kindly request the courtesy of giving us the following notice for cancellation or rescheduling:
24 hours notice for a single service,
48 hours notice for a package & weekend services,
72 hours notice for a Holiday
After this, however, we do charge 50% of your scheduled appointment to your credit card or gift certificate, if you cancel or reschedule within the above timeframe of your appointment, unless you have another guest willing to take your spot.
**NO SHOW Are Charged The Full Amount Of All Scheduled Treatments.**
**We Reserve The Right To Charge Late Appointments As Cancelled Appointments Or No Shows**
Gratuities
Tipping is always left to the discretion of our clients. Gift certificates do not include gratuities.
We regret that we cannot be responsible for the loss or damage to personal articles,
including clothing, cell phones, bags, and any other accessories or items you may bring into the spa.
Out of respect for others, please turn off cell phones, pagers, etc
We reserve the right to refuse service.
Thank you for your understanding and cooperation.
